Q: How long does it take to receive my order?
A: Green-kits are usually stocked in the varieties listed, and will be shipped within 2 - 3 days from when you place your order. Build-your-own Green-kits usually do not take any longer, but may take as long as 5 - 7 days to ship. Transit time will vary depending on your location. All kits ship from Virginia. Please note USPS Parcel Post takes up to 7 days to deliver and does not offer tracking updates. We do not recommend Parcel Post when shipping time-sensitive orders.
Q: What if I need my Green-kit faster than your standard turnaround?
A: Just drop us a line in the comment box during checkout. We will do everything we can to ensure that your order is shipped out as quickly as possible and at no additional charge to you. You may also choose an expedited shipping method to decrease the transit time.
Q: Is sales tax charged on my order?
A: A 5% sales tax is applied to any orders that are shipped to an address in Virginia.
Q: How can I find out how much my shipping will be?
A: The price for shipping is provided when you complete your order (on the check-out page) because it is based on actual UPS or FedEx expenses depending upon the weight of your order and its geographic destination. No "handling" fees are charged. You may still cancel or adjust your order at the check-out page if you find the freight options are not what you expected.
Q: What kind of materials do you use when shipping my order?
A: Green-kits uses only recycled, biodegradable packaging materials. Our boxes are a minimum 30% recycled corrugated material printed with non-toxic inks. Our padded envelopes are 100% post consumer waste recycled fill. Our tissue is 100% recycled content. We use EcoFoam 100% biodegradable cornstarch packing peanuts. Our packing tape is water-activated recycled kraft paper printed with water-based inks. Even your packing list is printed on 100% recycled (post consumer waste) paper.
Q: Do you wholesale your products?
A: Green-kits is a direct-to-consumer company, which is why our prices are low! We do offer modest discounts to those that wish to resell our products in retail stores, fundraising programs, or for those purchasing bulk ($250+).
Question or comment? Contact us
Copyright © 2011 Eco-Logics, Inc. All Rights Reserved.