Q: How can I keep my reusable grocery bag clean?
A: We recommend spot cleaning as necessary. If the need to wash arises, be sure to turn the bag inside out and hand wash using cold water. Because our bags are made from 100% natural cotton, some shrinking and/or wrinkling can be expected. If this happens, feel free to use a warm iron.
Q: Are your cloth tote bags made in the USA?
A: The cotton Ecobag and TerraTote are printed in the USA. The raw materials and bag manufacturing process occurs in India. All manufacturing follows fair trade and fair labor practices. (All labor is 100% child-labor free) Also, our bags are "Anti-Terror", meaning the manufacturers comply with C-TPAT regulations regarding national security.
Q: Are your cloth grocery bags made from organic cotton?
A: We have an organic cotton line of both TerraTotes and EcoBags in addition to natural (non-organic) unbleached cotton. Organic options are clearly labeled.
Q: How are your reusable grocery bags printed?
A: Our bags are printed in the USA using 100% non-toxic inks applied by either a heat transfer process or direct inkjet process. We do not screen print our bags (which uses non-water-based inks and requires chemicals in the clean-up process). The result is a vibrant and soft print that lasts for as long as the bag.
Q: What kind of inks are used on your cotton bags, i.e. water-based, plastisol, petroleum based?
A: Our bags are printed using a direct-to-garment process. The inks used are water-based and earth friendly. They are cured onto the cotton using heat. Best of all, there is no clean-up required (so none of those dangerous clean-up chemicals that screen printing requires).
Q: Are your bags sold in stores, or are they only available online?
A: Currently our reusable cloth grocery bags are available online and some TerraTote styles are available in select retail stores nationwide.
Q: Why are your bags so inexpensive? Are they lesser quality than other bags on the market?
A: No! We're a small company that stores, prints and ships these bags directly to the public. Although the bags are of the highest quality and as durable and long lasting as other bags on the market (even more so, we think!), we sell directly to you, so there is no unnecessary mark-up. And yes, you can even find our president folding, packing and shipping your order with care.
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